Returns & Exchanges
At Perma Child Safety, we want you to be completely satisfied with your purchase; items in original condition can be returned within 30 days of delivery for a full refund. We strive to make our return process as seamless as the safety and style our products provide for your home and family.
Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in unworn, unwashed condition.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing